customer services e-Center.
This page allows you to submit your transaction electronically to customer services branches.
To view the eCernter introductory video - Click here
Employers E-services
Registering an Establishment\ Authorized Person
Direct Debit (Requesting for an Instalment / Monthly Contribution)
Activating an E-Service Account
Deleting an Authorized Person
Requesting to Transfer \ Receive Refund Amount
Violation Removal in LMRA
Invoice Details
The service is available electronically via the email frontoffice@sio.gov.bh, providing the following documents:
1- Service request form (
Form Link)
(pdf, 932 KB)
2- Copy of Employer/Authorized person CPR
3- Copy of CR
Establishment Liquidation/ Open Liquidation
The service is available electronically via the email frontoffice@sio.gov.bh, providing the following documents:
1- Service request form (
Form Link)
(pdf, 932 KB)
2- Copy of Employer/Authorized person CPR
3- Copy of CR
Re-Open Portal
The service is available electronically via the email frontoffice@sio.gov.bh, providing the following documents:
1- Service request form (
Form Link)
(pdf, 932 KB)
2- Copy of Employer/Authorized person CPR
3- Copy of CR
A Request To Be Transferred To The Medical Committee For Natural Disability
The service is available electronically via the email frontoffice@sio.gov.bh, providing the following documents:
1- natural disability form (
Form Link)
(pdf, 16 KB)
2- Copy of CPR
3- Letter from employer requesting employee transfer to the medical committee
4- Latest detailed Medical Reports stating the disease start date
Insurees E-services
Direct Debit (Requesting For An Instalment / Monthly Contribution)
Optional Insurance Registration Resolution(39/2014)
Bahrainis Working Aboard Resolution(31/2005)
Submission Of Medical examination form for optional insurance (Resolution 39 of 2014) - Bahrainis working abroad (Resolution 31 of 2005)
This service allows the submission of a medical examination form after it has been approved by the medical committees in order to complete the procedures for an optional insurance registration service (Resolution 39 of 2014) + Insurance service for Bahrainis working abroad (Resolution 31 of 2005
Optional Insurance - Continuous (1/94)
Activating an e-service account
Requesting to transfer \ receive refund amount
Optional Insurance Termination
Application for Assumed Service - Private Sector
Worker Complaint - Not Terminated
Approval of the Decision of Medical Committee - Work Accident
Application for Purchasing Past Service
Note: Purchasing the remaining months to complete a valid year means purchase of months to complete the service in a full year in order insured person completes the qualified period for the entitlement of the retirement pension.
Transferring years of services from Public sector to private sector
The service is available electronically via the email frontoffice@sio.gov.bh, providing the following documents:
1- Transferring years of services form (
Form Link)
(pdf, 589 KB)
2- Copy of CPR
3- Bank statement for the last 3 months
3- Salary Certificate for the last 3 months
A request to be transferred to the medical committee for natural disability
The service is available electronically via the email frontoffice@sio.gov.bh, providing the following documents:
1- natural disability form (
Form Link)
(pdf, 16 KB)
2- Copy of CPR
3- Letter from employer requesting employee transfer to the medical committee
4- Latest detailed Medical Reports stating the disease start date
Appealing on the decision of the medical committee – Natural disability.
The service is available electronically via the email frontoffice@sio.gov.bh, providing the following documents:
1- Medical Committee notification acknowledgement (
Form Link)
(pdf, 1110 KB)
2- Copy of CPR
Pensioners E-services
Decree-Law No.(21) for the year 2020 Execution Form
Requesting to receive a lump sum amount
Requesting to transfer pension
Requires personal visit to SIO branch and providing the following documents:
• A Copy of the new IBAN account number.
• A release letter from the old bank(recent copy).
• CPR Copy .
Requesting for Commutation
Beneficiaries E-services
Requesting for death compensation
Requesting to receive a lump sum amount
Requesting for Marriage grant