SilverJubilee

services requirements at Customer Services

services requirements at customer services Branches.

This page contains all services provided requirements at customer services branches.

Registering an Establishment

Required Documents are:

• Fill in the establishment registration form.
• CPR copy of an employer.
• CR Copy.

Click her to Download Establishment Registration Form

Requesting for an Installment

Required Documents are:

• Fill in the request form.
• Cpr copy.
• CR Copy.
• Cheques should be under the name of the company or an employer.

Click her to Download Service request form

Activating an e-service account

Required Documents are:

• Fill in the request form.
• CPR copy.
• CR Copy.
• Cheques should be under the name of the company or an employer.

Click her to Download Service request form

Deleting an authorized person

Required Documents are:

• Fill in the request form.
• CPR Copy.

Click her to Download Service request form

Optional Insurance Registration Resolution(39/2014)

Required Documents are:

• CPR Copy.
• Passport copy.
• CR copy.

Click her to Download Optional Insurance Registration form

Bahrainis working aboard Resolution(31/2005)

Required Documents are:

• Fill in the request form .
• A copy of the valid document that proves the profession .
• CPR Copy.
• Passport copy.
• A medical certificate from the competement medical committees at the ministry of health in the Kingdom.
• Power of attorney to someone in the Kingdom of Bahrain in the supplement registration procedures on his/her behalf, if any.
• To be at least 16 years of age and not more than 50 years.

Bahrainis working aboard Resolution(1/2014)

Required Documents are:

• Fill in the request form .
• CPR Copy.
• To be at least 60 months of insurance in private sector.

Requesting to receive refund amount

Required Documents are:

• Fill in the request form.
• CR copy.
• Copy of an employer IBAN account number FOR COMPANY OR an employer.

Click her to Download Service request form

Requesting for death Compensation

Required Documents are:

• Fill in the Inherit pension application form.
• Copy of inherit IBAN Account number.
• CPR Copy of an Inherit.
• Obligatory appeal certificate by the Court.
• Death certificate.
• A letter who settled funeral expenses(In the case of non-widow grant).
• A letter from minors funds department to minors beneficiaries .

Click her to Download Requesting for Requesting pension fund form

Requesting to receive a lump sum amount

Required Documents are:

• CPR COPY.
• Copy of IBAN account number.
• Copy of Marriage certificate (If she’s married).
• CR Copy (If he is an employer).


Requesting for a pension fund

Required Documents are:

• Fill in the pension application form.
• Copy of Birth certificate for eligible children (Female).
• Passports copy.
• Copy of IBAN Account number.
• CPR Copy.
• Copy of marriage certificate (Female).


Click her to Download Requesting for a pension fund form

Requesting to transfer pension fund

Required Documents are:

• A Copy of the new IBAN account number.
• A release letter from the old bank(recent copy).



Salary amendment

In case of salary amendment from beginning of the year Required Documents are:

• Employment contract with effect from January .
• Pay slips from January.
• Bank statement from the beginning of the year until the current period (Incase, the employee salary is not transferred to bank, the employer must acknowledge in the form that salary are not transferred through the bank.).


In case of salary amendment from date of enrollment Required Documents are:

• Employment contract with effect from date of enrollment.
• Pay slips from the date of enrollment.
• Bank statement from the date of enrollment (Incase, the employee salary is not transferred to bank, the employer must acknowledge in the form that salary are not transferred through the bank.).


In case of salary amendment from beginning of the year before the salary due date Required Documents are:

• New employment contract.
• The employer must acknowledge in the form that the employee will receive the updated salary through Bank transfer or cheque or cash.


Click her to Download Salary amendment request form

Direct debit payment

Required Documents are:

• Fill in the request form.
• CR copy.
• CPR COPY.
• Copy of an employer IBAN account number.


Click her to Download Direct debit payment request form

Work injury

Required Documents are:

• Occupational trauma / disease report.
• Emergency service report from salmaniya hospital or bdf hospital.
• Medical certificate.
• Traffic report for road traffic accident .
• Death certificate and all the documents related for death reason.


Notice: Claiming for a work injury can be through e-service

Insuring previous period

Required Documents are:

• Fill in the request form.
• A copy of an employment contract.
• Salary breakdown statement for the period.
• Bank statement showing remittances (transfer of funds).


Click her to Download Insuring previous period request form

Requesting for Marriage grant

Required Documents are:

• Fill in the Inherit Marriage grant form.
• CPR Copy.
• Copy of IBAN account number.
• Copy of marriage certificate .

Click her to Download Requesting for Marriage grant request form